Assessing Your Organization for High Performance
Overview
Note: Each module is approximately one-half day
Program Objectives
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To understand and practice using the Transformation Model
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To clarify current results and how they are measured
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To understand the demands of the current business environment
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To clarify current business strategy and core ideology
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To identify the core process(es) and key process variances
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To document the current organization structure and understand how it is helping or hindering your organization
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To verify the status and effectiveness of coordination and development systems
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To clarify current organizational norms, attitudes, and behaviors
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To summarize assessment findings and plan next steps for change
Module 1: The Transformation Model
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Define organization assessment and understand its purpose
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Learn basic principles of open systems
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Learn the purpose and uses of the Transformation Model
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Use the Transformation Model to analyze an organization case study
Module 2: Current Results
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Review and discuss a site visit made to another organization
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Learn about important key results areas
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Review and discuss the current financial/cost structure of the organization
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Summarize your organization’s key result areas and performance
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Assess the adequacy of current organization resources
Module 3: Business Environment
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Review current market conditions and key competitors
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Identify key customer, key stakeholders, and their expectations
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Identify key suppliers and rate your relationship with them
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Identify external factors influencing your organization
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Evaluate current market conditions affecting your organization
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Review the strengths and weaknesses of key competitors
Module 4: Current Strategy
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Define business strategy and core ideology and learn their importance
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Analyze the elements of business strategy within your organization
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Analyze the elements of core ideology within your organization
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Report findings and draw conclusions about your current business strategy and core ideology
Module 5: Core Process
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Learn the elements of simple core process mapping
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Map the macro core process of your organization
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Identify process variances and key variances related to your organization’s core process
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Determine the efficiency of your core process and identify the biggest process issues to be addressed
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Describe and analyze the computer information delivery system supporting your core process
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Determine the biggest issues regarding the computer information delivery system and how it interrelates with the core process
Module 6: Structure
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Learn about the building blocks of organization structure
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Analyze the nature and rationale of your current hierarchical structure
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Examine management, worker, team, and support group roles
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Identify how you are currently grouped and why (functions, departments, team, etc.)
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Identify how organizational units are currently linked and why
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Develop an “organigraph” (pictograph) of how your organization really works
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Summarize key learnings and critical structure issues to address
Module 7: Systems
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Learn about coordination and development systems
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Verify how each system is currently working
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Identify strengths and weaknesses of coordination systems
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Identify strengths and weaknesses of development systems
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Summarize key learnings and identify most critical systems to address
Module 8: Culture
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Survey the basic work culture and general morale in your organization
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Assess current job satisfaction
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Identify common management and worker attitudes, practices, and beliefs
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Identify organizational norms around collaboration and performance
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Identify strengths and weaknesses, and key culture learnings and challenges
Module 9: Opportunities and Plans
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Summarize key issues from Modules 2 through 8
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Identify organization strengths, weaknesses, and alignment issues
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Identify biggest opportunities/issues to address
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Develop a list of change initiatives
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Create a sequenced initiatives time line
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Learn how to set up and manage project teams
Why wait and increase your risk or delay needed productivity improvements?