Positive Impact
Overview
Note: Each Module is approximately one-half day
Program Objectives
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Learn to communicate openly and directly
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Work smarter, harder, faster, and better
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Demonstrate “value added”
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Look for leadership opportunities
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Embrace and initiate change
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Have a positive impact on your company, customers, and colleagues
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Take charge of your personal life
Module 1: Attitude
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Discover how your attitude, behavior, and job performance are related
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Treat customers and coworkers respectfully and professionally
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Prevent negative feelings from affecting your performance and actions at work
Module 2: Personal Accountability
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Learn how your specific job is directly linked to the financial stability, success, and growth of your organization
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Document your results and cultivate advocates and allies
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Let the appropriate people know of your accomplishments
Module 3: Balance
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Discover how the quality of your personal life has a direct impact on the quality and success of your professional life
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Have a stable personal life that allows you to direct your attention and energy toward your work, customers, and teammates
Module 4: Change
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Accept and adapt to organizational and life changes with professionalism, determination, and optimism
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Accept your role in initiating change when appropriate
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See yourself as a change agent for your team
Module 5: Productivity
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Focus on working diligently despite anything else that is going on in your life
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Reinforce the concept that using time wisely and maintaining balance between work and home/leisure will make you a healthier, more consistently productive employee
Module 6: Communication
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Use effective communication techniques for the success of your organization
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Be open, honest, and assertive with customers, coworkers, and management about their needs, feelings, preferences, and ideas
Module 7: Leadership Opportunities
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Assume a leadership role in your organization, regardless of job title
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Be a problem solver and take charge when necessary and appropriate
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Have a proactive attitude that adds value to interactions with customers, coworkers, and your employer
Why wait and increase your risk or delay needed productivity improvements?